TY - JOUR
T1 - When feeling powerless, we crave nostalgia
T2 - The impact of powerlessness on the preference for nostalgic products
AU - Bi, Sheng
AU - Pang, Jun
AU - Chen, Huan
AU - Perkins, Andrew
N1 - Publisher Copyright:
© 2023, Academy of Marketing Science.
PY - 2023
Y1 - 2023
N2 - Powerlessness is a prevalent experience in everyday life. Although research has indicated that consumption can restore a sense of power, it remains unclear how people cope with powerlessness when regaining power is impossible. We propose that in such circumstances nostalgia consumption can act as a coping strategy, and examine if so, then how and when powerlessness increases consumer preference for nostalgic products. Across eight studies (including three supplementary studies), we found that consumers preferred nostalgic products when they felt powerless more than when they felt powerful. Uncertainty about the future acted as the underlying mechanism, one that consumers could alleviate by consuming nostalgic products. When high-status and nostalgic products were both available and regaining power was therefore possible, consumers with higher self-acceptance still preferred nostalgic products, whereas ones with lower self-acceptance preferred high-status products.
AB - Powerlessness is a prevalent experience in everyday life. Although research has indicated that consumption can restore a sense of power, it remains unclear how people cope with powerlessness when regaining power is impossible. We propose that in such circumstances nostalgia consumption can act as a coping strategy, and examine if so, then how and when powerlessness increases consumer preference for nostalgic products. Across eight studies (including three supplementary studies), we found that consumers preferred nostalgic products when they felt powerless more than when they felt powerful. Uncertainty about the future acted as the underlying mechanism, one that consumers could alleviate by consuming nostalgic products. When high-status and nostalgic products were both available and regaining power was therefore possible, consumers with higher self-acceptance still preferred nostalgic products, whereas ones with lower self-acceptance preferred high-status products.
KW - Compensatory consumption
KW - Nostalgia marketing
KW - Powerlessness
KW - Self-acceptance
KW - Uncertainty
UR - http://www.scopus.com/inward/record.url?scp=85178203578&partnerID=8YFLogxK
U2 - 10.1007/s11747-023-00990-y
DO - 10.1007/s11747-023-00990-y
M3 - Article
AN - SCOPUS:85178203578
SN - 0092-0703
JO - Journal of the Academy of Marketing Science
JF - Journal of the Academy of Marketing Science
ER -