Research on Mass User Requirements Analysis and Evaluation Method Based on Crowdsourcing Platform

Li Zhuo Niu, Lin Gong*, Fan Ye, Jun Gao

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)

Abstract

Using the massive data of user requirements on the crowdsourcing platform to unearth potential user requirements, and solve problems about the lack of product conceptual design inspirations and low efficiency, a method for analyzing and evaluating massive user requirements based on the crowdsourcing platform is proposed. This research uses Semantic Discrimination Lexicon (SDL), combining with the KANO model and entropy method, to perform analysis of attribute categories and evaluation of importance on user requirement items extracted from user requirements of a crowdsourcing platform. And then, it helps product designers unearth potential user requirement items from massive data of user requirements, obtain design inspirations, and support concept design of products.

Original languageEnglish
Title of host publication2021 IEEE 8th International Conference on Industrial Engineering and Applications, ICIEA 2021
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages566-570
Number of pages5
ISBN (Electronic)9781665428958
DOIs
Publication statusPublished - 23 Apr 2021
Event8th IEEE International Conference on Industrial Engineering and Applications, ICIEA 2021 - Virtual, Chengdu, China
Duration: 23 Apr 202126 Apr 2021

Publication series

Name2021 IEEE 8th International Conference on Industrial Engineering and Applications, ICIEA 2021

Conference

Conference8th IEEE International Conference on Industrial Engineering and Applications, ICIEA 2021
Country/TerritoryChina
CityVirtual, Chengdu
Period23/04/2126/04/21

Keywords

  • KANO model
  • Semantic Discriminant Lexicon (SDL)
  • crowdsourcing platform
  • entropy method
  • user requirements

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