Enhancing Psychological Resilience with Chatbot-Based Cognitive Behavior Therapy: A Randomized Control Pilot Study

Ivan Liu, Weiyi Chen, Qi Ge, Dandan Song*, Shiguang Ni*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Depression is a common, serious, and potentially lethal mental disorder. Using a chatbot to assist people with learning skills to build psychological resilience against adverse life events is a promising research direction, which however, has received little attention in literature. The purpose of this study is to verify the effectiveness and usability of chatbot-based cognitive behavioral therapy (CBT). One-hundred and seven participants were recruited on social media and randomly divided into a chatbot group (n=52) and a control group (n=55). A self-developing chatbot, Philobot, guided all participants in the chatbot group through CBT in a four-day session, while the participants in the control group were asked to read CBT-based books. The results showed that chatbot-based CBT could significantly improve mental resilience (t=2.43, p<0.05). However, the difference between the chatbot and control group did not reach statistical significance.

Original languageEnglish
Title of host publicationProceedings of 10th International Symposium of Chinese CHI
Subtitle of host publicationInclusion. Resilience. New Normal, Chinese CHI 2022, Jointly with the International Workshop on Human-Engaged Computing, IWHEC 2022
PublisherAssociation for Computing Machinery
Pages216-221
Number of pages6
ISBN (Electronic)9781450398695
DOIs
Publication statusPublished - 22 Oct 2022
Event10th International Symposium of Chinese CHI, Chinese CHI 2022 - Hybrid, Guangzhou, China
Duration: 5 Nov 20226 Nov 2022

Publication series

NameACM International Conference Proceeding Series

Conference

Conference10th International Symposium of Chinese CHI, Chinese CHI 2022
Country/TerritoryChina
CityHybrid, Guangzhou
Period5/11/226/11/22

Keywords

  • Chatbots
  • Cognitive Behavior Therapy
  • Human-computer interaction
  • Psychological Resilience

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