When can interaction orientation create more service value? The moderating role of frontline employees' trust in managers and employee deep acting

Defeng Yang, Xiaoyun Chen*, Baolong Ma, Haiying Wei

*此作品的通讯作者

    科研成果: 期刊稿件文章同行评审

    13 引用 (Scopus)

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    Psychology

    Social Sciences