Automatic Satisfaction Analysis in Call Centers Considering Global Features of Emotion and Duration

Jing Liu, Chaomin Wang, Yingnan Zhang, Pengyu Cong, Liqiang Xu, Zhijie Ren, Jin Hu, Xiang Xie*, Junlan Feng, Jingming Kuang

*此作品的通讯作者

科研成果: 期刊稿件 › 文章 › 同行评审

1 引用 （Scopus）

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Computer Science