The impact of a product-harm crisis on customer perceived value

Baolong Ma, Lin Zhang*, Gao Wang, Fei Li

*此作品的通讯作者

    科研成果: 期刊稿件文章同行评审

    14 引用 (Scopus)
    源语言英语
    页(从-至)341-366
    页数26
    期刊International Journal of Market Research
    56
    3
    出版状态已出版 - 2014

    引用此

    Ma, B., Zhang, L., Wang, G., & Li, F. (2014). The impact of a product-harm crisis on customer perceived value. International Journal of Market Research, 56(3), 341-366.