TY - GEN
T1 - The influence of image search intents on user behavior and satisfaction
AU - Wu, Zhijing
AU - Liu, Yiqun
AU - Zhang, Qianfan
AU - Wu, Kailu
AU - Zhang, Min
AU - Ma, Shaoping
N1 - Publisher Copyright:
© 2019 Association for Computing Machinery.
PY - 2019/1/30
Y1 - 2019/1/30
N2 - Understanding search intents behind queries is of vital importance for improving search performance or designing better evaluation metrics. Although there exist many efforts in Web search user intent taxonomies and investigating how users' interaction behaviors vary with the intent types, only a few of them have been made specifically for the image search scenario. Different from previous works which investigate image search user behavior and task characteristics based on either lab studies or large scale log analysis, we conducted a field study which lasts one month and involves 2,040 search queries from 555 search tasks. By this means, we collected relatively large amount of practical search behavior data with extensive first-tier annotation from users. With this data set, we investigate how various image search intents affect users' search behavior, and try to adopt different signals to predict search satisfaction under the certain intent. Meanwhile, external assessors were also employed to categorize each search task using four orthogonal intent taxonomies. Based on the hypothesis that behavior is dependent of task type, we analyze user search behavior on the field study data, examining characteristics of the session, click and mouse patterns. We also link the search satisfaction prediction to image search intent, which shows that different types of signals play different roles in satisfaction prediction as intent varies. Our findings indicate the importance of considering search intent in user behavior analysis and satisfaction prediction in image search.
AB - Understanding search intents behind queries is of vital importance for improving search performance or designing better evaluation metrics. Although there exist many efforts in Web search user intent taxonomies and investigating how users' interaction behaviors vary with the intent types, only a few of them have been made specifically for the image search scenario. Different from previous works which investigate image search user behavior and task characteristics based on either lab studies or large scale log analysis, we conducted a field study which lasts one month and involves 2,040 search queries from 555 search tasks. By this means, we collected relatively large amount of practical search behavior data with extensive first-tier annotation from users. With this data set, we investigate how various image search intents affect users' search behavior, and try to adopt different signals to predict search satisfaction under the certain intent. Meanwhile, external assessors were also employed to categorize each search task using four orthogonal intent taxonomies. Based on the hypothesis that behavior is dependent of task type, we analyze user search behavior on the field study data, examining characteristics of the session, click and mouse patterns. We also link the search satisfaction prediction to image search intent, which shows that different types of signals play different roles in satisfaction prediction as intent varies. Our findings indicate the importance of considering search intent in user behavior analysis and satisfaction prediction in image search.
KW - Field study
KW - Search intent
KW - User behavior
KW - User satisfaction
UR - http://www.scopus.com/inward/record.url?scp=85061719131&partnerID=8YFLogxK
U2 - 10.1145/3289600.3291013
DO - 10.1145/3289600.3291013
M3 - Conference contribution
AN - SCOPUS:85061719131
T3 - WSDM 2019 - Proceedings of the 12th ACM International Conference on Web Search and Data Mining
SP - 645
EP - 653
BT - WSDM 2019 - Proceedings of the 12th ACM International Conference on Web Search and Data Mining
PB - Association for Computing Machinery, Inc
T2 - 12th ACM International Conference on Web Search and Data Mining, WSDM 2019
Y2 - 11 February 2019 through 15 February 2019
ER -