Reviving consumer-alienation in the discourse of consumers’ negativity

Muhammad Junaid, Fujun Hou*, Khalid Hussain

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    5 Citations (Scopus)

    Abstract

    Consumer-alienation is a philosophically competent and efficacious concept capable of unfolding the domains of phenomena that can be disregarded simply at the cost of impoverishing the potentials of theoretical manifestation and explanation. Consumer-alienation is an impeded appropriation of consumer and brand; as a foundational concept, it serves not only as an analytic but as a descriptive and explanatory phenomenon, the key to understand rising consumer angst toward brand.

    Original languageEnglish
    Pages (from-to)568-570
    Number of pages3
    JournalInternational Journal of Market Research
    Volume61
    Issue number6
    DOIs
    Publication statusPublished - 1 Nov 2019

    Keywords

    • brand love
    • consumer wellbeing
    • consumer-alienation
    • customer engagement
    • cynicism
    • self-efficacy
    • trust
    • value co-destruction

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