Notice of Retraction: The research on the counter process optimization of Industrial and Commercial bank of China based on Six Sigma management

Lihong Zhang*, Jianwei Zhang

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    Abstract

    Under the economic globalization, financial banks in China faced a large amount of pressure and all the administrators pay much attention on the methods which can help financial banks to on-going develop in intense competitive market. Six Sigma management is new theory which can provide benefits or convenience to both corporations and customers. So only do these managers know the way how to use the scientific in practice and apply it in their jobs, can they realize their goal from "department banks" to "process banks", and as a result improving the satisfaction degree of customers, and upgrading Chinese financial banks' competitive force in globe market so as to push industry develop actively.

    Original languageEnglish
    Title of host publication2011 International Conference on E-Business and E-Government, ICEE2011 - Proceedings
    PublisherIEEE Computer Society
    Pages6568-6571
    Number of pages4
    ISBN (Print)9781424486946
    DOIs
    Publication statusPublished - 2011

    Publication series

    Name2011 International Conference on E-Business and E-Government, ICEE2011 - Proceedings

    Keywords

    • Counter Process
    • Optimization
    • Six Sigma
    • financial banks

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