Exploring user mobile shopping activities based on characteristic of eye-tracking

Jing Zhu, Xue Han, Rong Ma, Xiaowei Li, Tong Cao, Shuting Sun, Bin Hu*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

This study aims to investigate user visual attention level in their mobile shopping activities based on our eye-tracking experiment, which may potentially contribute to the development in mobile commerce website design. We found that the distribution of products information in a page may have a great impact on visual search behavior and reaction time. Reaction time is normally at a minimum when target element is put on the top left. Conversely, it tends to increase when target element is put on the bottom right. Moreover, visual attention focus between computer based web pages and mobile ones is also different based on our research in characteristics of eye-tracking. Previous study has reported that user focus is mostly on higher position entries in a search engine result page, however in our research, users concern the items displayed at the central area more than the top. This is probably because that the size of a mobile shopping page is not as big as a computer based web page, also with more limited information. This finding may be a hint to enhance mobile commerce website design.

Original languageEnglish
Title of host publicationHuman Centered Computing - 2nd International Conference, HCC 2016, Revised Selected Papers
EditorsBo Hu, Qiaohong Zu
PublisherSpringer Verlag
Pages556-566
Number of pages11
ISBN (Print)9783319318530
DOIs
Publication statusPublished - 2016
Externally publishedYes
Event2nd International Conference on Human Centered Computing, HCC 2016 - Colombo, Sri Lanka
Duration: 7 Jan 20169 Jan 2016

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9567
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference2nd International Conference on Human Centered Computing, HCC 2016
Country/TerritorySri Lanka
CityColombo
Period7/01/169/01/16

Keywords

  • Eye-tracking
  • Mobile commerce website design
  • Mobile shopping

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