Design of multi-job controlling mechanism in customer order planning and scheduling

Xiang Zhang*, Wei Wang, Y. E. Chen, Guoxin Wang

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Customer order planning and scheduling (COPS) is an integral part of computer integrated manufacturing system (CIMS). Although many scheduling approaches have been proposed, the two features, i.e. the efficiency and the single shipment requirement are seldom considered simultaneously. Also the design of controlling mechanism for COPS is lack. In this study, we design a controlling mechanism to account for both the efficiency and the single shipment requirement by presenting two new measures, i.e. the critical ratio of the order and the ratio of order completion. Furthermore, we recommend a five-step-procedure to operationalize the proposed controlling mechanism. This helps easily identify the order fulfillment statue and provide useful feedback to the COPS system, thus helping develop a more effective and efficient CIMS.

Original languageEnglish
Title of host publicationIEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management
Pages1714-1717
Number of pages4
DOIs
Publication statusPublished - 2009
EventIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009 - Hong Kong, China
Duration: 8 Dec 200911 Dec 2009

Publication series

NameIEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management

Conference

ConferenceIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009
Country/TerritoryChina
CityHong Kong
Period8/12/0911/12/09

Keywords

  • Customer order controlling
  • Dispatching rules
  • Multi-job customer order
  • Process planning and scheduling

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Zhang, X., Wang, W., Chen, Y. E., & Wang, G. (2009). Design of multi-job controlling mechanism in customer order planning and scheduling. In IEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management (pp. 1714-1717). Article 5373145 (IEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management). https://doi.org/10.1109/IEEM.2009.5373145