Continuous Exp Strategy for Consumer Preference Analysis Based on Online Ratings

Long Ren, Bin Zhu*, Zeshui Xu

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    10 Citations (Scopus)

    Abstract

    Understanding consumer preference for products or services is important for users (individuals, platforms, merchants, and so forth) to make decisions. However, the preference is difficult to observe. Based on the online ratings of consumers, we convert the ratings into pairwise comparisons and present an online optimization model to derive the ranking orders of the products or services. We employ a continuous Exp strategy to develop a learning algorithm to solve the online optimization problem, which has almost the same performance as the best strategy expost. This approach cannot only handle dynamic rating information with arbitrary rating distribution but is also efficient in computation. We also investigate the impact of the learning rate on the ranking order and provide a real-world application of a recommendation system for illustration.

    Original languageEnglish
    Pages (from-to)2621-2633
    Number of pages13
    JournalIEEE Transactions on Fuzzy Systems
    Volume30
    Issue number7
    DOIs
    Publication statusPublished - 1 Jul 2022

    Keywords

    • Consumer preference
    • decision analysis
    • fuzzy preference
    • online optimization
    • pairwise comparison
    • ranking order

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