Calculated based on number of publications stored in Pure and citations from Scopus
20092024

Research activity per year

Personal profile

Research Achievement



[1] Awarded "Excellent Case Teacher Award" by the Center for Degree and Graduate Education Development of the Ministry of Education in 2019
[2] First Prize of 2013 Academic Exchange Activity for Young Scholars of School of Management and Economics, Beijing Institute of Technology
[3] Won the second prize of Science and Technology Award of Shaanxi Province in February 2012.
[4] 2012 Second Prize of Academic Exchange Activity for Young Scholars of School of Management and Economics, Beijing Institute of Technology
[5] 2011 Market Research Society (MRS) Annual MRS Silver Medal Finalist.
[6] First prize of the 11th Beijing Youth Excellent Science and Technology Paper in 2011.
[7] 2011 Beijing Institute of Technology Summer Social Practice excellent instructor.
[8] The second Prize of Science and Technology Award of China Commerce Federation in 2011.



[1] Department of Social Sciences, Ministry of Education, Post-Funded Project (General Project), 21JHQ087, Customer Relationship Management System in the Digital Age, 2021-12 to date, Ongoing research, Chair
[2] Chongqing Research Institute of China Engineering Science and Technology Development Strategy, General Project, 2022-CQ-ZC-2, Research on the Development Strategy of Chongqing New Energy Automobile Industry Ecosystem, 2021-12 to date, Ongoing research, Chair
[3] National Natural Science Foundation of China, Surface Project, 71672008, Research on the two-sided Effect of Customer Relationship and its impact on Customer behavior in the Second Life Cycle, 2017-1 to 2020-12, completed, Chair [4] Beijing Municipal Natural Science Foundation, Project 9162012, Research on Optimization of Medical service Model in Beijing under the Internet Environment, 2016-01 to 2018-12, completed, Host [5] Beijing Philosophy and Social Sciences Planning Office, General Project, 15JGB040, Effect Evaluation of Beijing New Energy Vehicle Consumption Policy, 2016-01 to 2017-12, completed, Host [6] National Natural Science Foundation of China, Key Project 71432002, Data Analysis and Decision Making of Medical and Health,2015-01 to 2019-12, completed, participated in
[7] Beijing Institute of Technology, Basic Research Foundation, 20132142007, Research on Product injury Crisis and its Impact on Customer Value, 2014-01 to 2015-12, completed, Host [8] National Natural Science Foundation of China, Surface Project, 71272059, Research on Spillover effect of Loyalty Program Alliance and its formation Mechanism, 2013-01 to 2016-12, completed, chaired by
[9] Beijing Municipal Education Commission, Beijing University Youth Talent Program Project, YETP1189, Research on the Enhancement Effect of Loyalty Program Alliance and Alliance Promotion, 2013-01 to 2015-12, completed, conducted by
[10] National Natural Science Foundation of China, Project 71172172, Research on Flexible cabin Control in Aviation Revenue Management, 2012-01 to 2015-12, completed, participated in
[11] China Retail Research Center, Tsinghua University, Commissioned Project, 20122141008, Operation and Management of Customer Loyalty Program, 2012-06 to 2013-06, completed, hosted
[12] Beijing Institute of Technology, Outstanding Young Teachers Funding Program, 2013CX04049, Research on the Dynamic impact of product injury Crisis on brand and market competition structure, 2012-01 to 2013-12, completed. [13] National Natural Science Foundation of China, Youth Science Foundation Project, 71002102, Research on the mechanism of return Plan based on the win-win perspective of customers and enterprises, 2011-01 to 2013-12, completed, conducted by
[14] Department of Social Sciences, Ministry of Education, Youth Fund Project, 09YJC630136, Research on the impact of Customer Relationship Management Strategies on Customer Relationship Behavior, 2010-01 to 2012-12, completed, Chair (br> [15] Post-Doctoral Science Foundation of China, Surface Project, 20090450362, Research on the influence mechanism from Customer Benefit to Enterprise Benefit in Return Plan, 2009-06 to 2010-07, Completed. [16] National Natural Science Foundation of China, Surface Project, 60776817, Research on some Problems in Revenue Management of Civil Aviation Passenger transport Network, 2008-01 to 2010-12, completed, participated in
[17] National Natural Science Foundation of China, Project 70572009, Study on the impact of Customer Return Programs on customer retention Behavior, 2006-01 to 2008-12, completed, participation in


Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being
  • SDG 7 - Affordable and Clean Energy
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 12 - Responsible Consumption and Production

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