TY - GEN
T1 - Multi-granularity business process descriptions and intelligent task distribution
AU - Hu, Chunsheng
AU - Xu, Chengdong
PY - 2010
Y1 - 2010
N2 - Workflow provides a powerful support to CSCW (Computer Supported Cooperative Work) as an efficient process management tool, one of the most significant contents of workflow is the distribution of tasks, it makes mapping between tasks and individuals. Most of the process-modeling methods are role-based, they make mapping between tasks and roles. Almost all of these methods focus on the decomposition method and logic structure of process, but they ignore the impact of role granularity to process-modeling. The structure of modern enterprise determines that a role has a characteristic of granularity. For one same business process, its structure is not the same to different roles in different granularity levels. A business process needs multi-granularity descriptions accommodate to roles in each granularity. Based on the concept of granularity, a Workflow task distribution model for CSCW is established with the analysis of processes, tasks, roles and individuals. An implementation method is proposed to meet this model, within this method, a business process is described in several granularity levels to fit different roles. An intelligent distribution method of tasks is studied to distribute different tasks in each granularity level.
AB - Workflow provides a powerful support to CSCW (Computer Supported Cooperative Work) as an efficient process management tool, one of the most significant contents of workflow is the distribution of tasks, it makes mapping between tasks and individuals. Most of the process-modeling methods are role-based, they make mapping between tasks and roles. Almost all of these methods focus on the decomposition method and logic structure of process, but they ignore the impact of role granularity to process-modeling. The structure of modern enterprise determines that a role has a characteristic of granularity. For one same business process, its structure is not the same to different roles in different granularity levels. A business process needs multi-granularity descriptions accommodate to roles in each granularity. Based on the concept of granularity, a Workflow task distribution model for CSCW is established with the analysis of processes, tasks, roles and individuals. An implementation method is proposed to meet this model, within this method, a business process is described in several granularity levels to fit different roles. An intelligent distribution method of tasks is studied to distribute different tasks in each granularity level.
KW - CSCW
KW - Granularity
KW - Intelligent task distribution
KW - Workflow
UR - https://www.scopus.com/pages/publications/79953798357
U2 - 10.1109/CSCWD.2010.5471977
DO - 10.1109/CSCWD.2010.5471977
M3 - Conference contribution
AN - SCOPUS:79953798357
SN - 9781424467631
T3 - Proceedings of the 2010 14th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2010
SP - 190
EP - 194
BT - Proceedings of the 2010 14th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2010
T2 - 2010 14th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2010
Y2 - 14 April 2010 through 16 April 2010
ER -