Influence of Habits on Mobile Payment Acceptance: An Ecosystem Perspective

With the increase in the use of various mobile devices, mobile payments have become a crucial driver for commerce success. However, the percentage of consumers who use or continue using mobile payments in the US is low. This study adopts information technology (IT) ecosystem view and transfer of learning theory and explores the effects of five types of technology use habits on consumers’ intention to continue using mobile payments. Results indicate that consumers’ online shopping, mobile service use, and cell phone use habits have a positive relationship with their mobile payment use habit, positively affecting their intention to continue using mobile payments. Theoretical and practical implications of the findings are presented.