The conceptualization of data-driven decision making capability

Lin Jia, Dianne Hall, Jiahe Song

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    14 Citations (Scopus)

    Abstract

    We are in the era of big data, and businesses are trying to become more data-driven and increase their decision making efficacy. However, there is little research that explores the dimensions of data-driven decision making (DDDM) capability. The authors analyze existing literature and summarizes four approaches to conceptualizing capabilities: unrelated, unidirectional, entanglement, and mixed. We then discuss the DDDM process and propose a multi-dimension construct of DDDM capability by following the process-based entanglement approach. The DDDM capability is conceptualized as a combination of data governance capability, data analytics capability, insight exploitation capability, performance management capability, and integration capability. Academic and managerial implications are also discussed.

    Original languageEnglish
    Title of host publication2015 Americas Conference on Information Systems, AMCIS 2015
    PublisherAmericas Conference on Information Systems
    ISBN (Electronic)9780996683104
    Publication statusPublished - 2015
    Event21st Americas Conference on Information Systems, AMCIS 2015 - Fajardo, Puerto Rico
    Duration: 13 Aug 201515 Aug 2015

    Publication series

    Name2015 Americas Conference on Information Systems, AMCIS 2015

    Conference

    Conference21st Americas Conference on Information Systems, AMCIS 2015
    Country/TerritoryPuerto Rico
    CityFajardo
    Period13/08/1515/08/15

    Keywords

    • Data analytics capability
    • Data governance capability
    • Data-driven decision making capability
    • Data-driven decision making process
    • Insight exploitation capability
    • Integration capability
    • Performance management capability

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