Abstract
The consistency of a response to a given post at the semantic level and emotional level is essential for a dialogue system to deliver humanlike interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a post while generating responses. This article addresses this problem and proposes a unified end-to-end neural architecture, which is capable of simultaneously encoding the semantics and the emotions in a post and leveraging target information to generate more intelligent responses with appropriately expressed emotions. Extensive experiments on real-world data demonstrate that the proposed method outperforms the state-of-the-art methods in terms of both content coherence and emotion appropriateness.
| Original language | English |
|---|---|
| Article number | 43 |
| Journal | ACM Transactions on Information Systems |
| Volume | 39 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - Oct 2021 |
Keywords
- Dialogue generation
- emotional chatbot
- emotional conversation