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SECC: A novel search engine interface with live chat channel

  • Cheng Zhang
  • , Peng Zhang*
  • , Jingfei Li
  • , Dawei Song
  • *Corresponding author for this work
  • Tianjin University
  • Open University Milton Keynes

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Traditional information retrieval systems rank documents according to their relevance to users' input queries. State of the art commercial search engines (SEs) train ranking models and suggest query refinements by exploiting collective intelligence implicitly using global users' query logs. However, they do not provide an explicit channel for users to communicate with each other in the search process. By asking or discussing with other users on the fly, a user could find relevant information more conveniently and gain a better search experience. In this paper, we present a demo of novel Search Engine with a live Chat Channel (SECC). SECC can group users automatically based on their input queries and allow them to communicate with each other in real time through a chat interface.

Original languageEnglish
Title of host publicationSIGIR 2016 - Proceedings of the 39th International ACM SIGIR Conference on Research and Development in Information Retrieval
PublisherAssociation for Computing Machinery, Inc
Pages1137-1140
Number of pages4
ISBN (Electronic)9781450342902
DOIs
Publication statusPublished - 7 Jul 2016
Externally publishedYes
Event39th International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2016 - Pisa, Italy
Duration: 17 Jul 201621 Jul 2016

Publication series

NameSIGIR 2016 - Proceedings of the 39th International ACM SIGIR Conference on Research and Development in Information Retrieval

Conference

Conference39th International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2016
Country/TerritoryItaly
CityPisa
Period17/07/1621/07/16

Keywords

  • Chat channel
  • Collective intelligence
  • Information retrieval
  • Search engine

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