TY - GEN
T1 - IT Solutions for Tackling Cyberbullying
T2 - 28th Pacific Asia Conference on Information Systems, PACIS 2024
AU - He, Zhi Zhi
AU - Li, Yang Jun
AU - Lee, Matthew K.O.
N1 - Publisher Copyright:
© 2024 Pacific Asia Conference on Information Systems. All Rights Reserved.
PY - 2024
Y1 - 2024
N2 - Cyberbullying has emerged as a pervasive and damaging issue in today's digital age, highlighting the need for effective IT solutions. However, the current literature on IT solutions for tackling cyberbullying appears highly fragmented, necessitating a systematic and integrated study. We conduct a systematic literature review of 40 papers on IT solutions for tackling cyberbullying, utilizing the social-technical continuum as a guiding framework. Our review shows that IT solutions for tackling cyberbullying are centered around IT tools for education, automatic detection, and IS design for mitigation, with a predominant focus on technical aspects. Promising future directions include human-computer interaction in chatbot-based intervention, a cross-modal, multi-stage, and multicultural detection model, IS design of game elements, and theory-driven holistic approaches.
AB - Cyberbullying has emerged as a pervasive and damaging issue in today's digital age, highlighting the need for effective IT solutions. However, the current literature on IT solutions for tackling cyberbullying appears highly fragmented, necessitating a systematic and integrated study. We conduct a systematic literature review of 40 papers on IT solutions for tackling cyberbullying, utilizing the social-technical continuum as a guiding framework. Our review shows that IT solutions for tackling cyberbullying are centered around IT tools for education, automatic detection, and IS design for mitigation, with a predominant focus on technical aspects. Promising future directions include human-computer interaction in chatbot-based intervention, a cross-modal, multi-stage, and multicultural detection model, IS design of game elements, and theory-driven holistic approaches.
KW - Cyberbullying
KW - IT solution
KW - mitigation
KW - prevention
KW - social-technical continuum
KW - systematic literature review
UR - https://www.scopus.com/pages/publications/105026559601
M3 - Conference contribution
AN - SCOPUS:105026559601
T3 - Proceedings - 28th Pacific Asia Conference on Information Systems, PACIS 2024
BT - Proceedings - 28th Pacific Asia Conference on Information Systems, PACIS 2024
PB - Pacific Asia Conference on Information Systems
Y2 - 1 July 2024 through 5 July 2024
ER -