Exploring Patients’ AI Adoption Intention in the Context of Healthcare

Yiwei Zhu, Shiwei Sun*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Artificial intelligence (AI) produces positive effects on the productivity and efficiency for organizations and is widely adopted in various contexts. Although individuals’ adoption of new technology has been studied widely, very few studies has been devoted to the adoption of AI in the context of healthcare. Based on technology adoption related theories, the study explains how the proposed factors impact patients’ trust toward AI technology and in turn their adoption attention. Using 304 patients’ sample, we built the conceptual model and conclude that trust toward AI technology, perceived ease of use, relative advantage, and perceived risk in the healthcare background significantly affect AI adoption intention. Our study thus extends the understanding of AI use in the healthcare industry.

Original languageEnglish
Title of host publicationDigital Health and Medical Analytics - 2nd International Conference, DHA 2020, Revised Selected Papers
EditorsYichuan Wang, William Yu Wang, Zhijun Yan, Dongsong Zhang
PublisherSpringer Science and Business Media Deutschland GmbH
Pages27-39
Number of pages13
ISBN (Print)9789811636301
DOIs
Publication statusPublished - 2021
Event2nd International Conference on Digital Health and Medical Analytics, DHA 2020 - Beijing, China
Duration: 25 Jul 202025 Jul 2020

Publication series

NameCommunications in Computer and Information Science
Volume1412
ISSN (Print)1865-0929
ISSN (Electronic)1865-0937

Conference

Conference2nd International Conference on Digital Health and Medical Analytics, DHA 2020
Country/TerritoryChina
CityBeijing
Period25/07/2025/07/20

Keywords

  • AI adoption intention
  • Healthcare industry
  • Main factors

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