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"capture Your Experience at This Moment": Collecting Concurrent User Experience Data in Immersive Virtual Environment

  • Mingming Wang
  • , Henry Been-Lirn Duh
  • , Xiaoyu Zhang
  • , Yihan Mei
  • , Haohan Wang
  • , Haiyan Jiang
  • , Zhibin Zhou*
  • *Corresponding author for this work
  • Hong Kong Polytechnic University
  • La Trobe University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Environmental User Experience (UX) data collection is essential for user research, enabling evidence-based design decisions. However, traditional retrospective methods like micro-phenomenological interviews suffer from recall inaccuracies and memory distortions. Concurrent UX data collection methods with environmental contexts are promising but lack in-depth investigation. To examine this potential, we conducted a formative study with 34 participants, identifying design goals such as natural interaction, in-situ annotation, and spatial-temporal coupling. We developed JourneyCapturer, an interactive tool that fulfills these goals to integrate concurrent annotation within Immersive Virtual Environment (IVE), enabling real-time UX data capture within contextual scenarios. Using a mixed-method design, we comparatively evaluated concurrent IVE annotations, retrospective interviews, and the combined method with 20 participants, demonstrating how JourneyCapturer improves UX collection processes and outcomes. Our findings suggest that a consciously proactive concurrent IVE method with a first-person perspective advances UX research, offering implications for expert collaboration, multi-modal analytics, and IVE-based field studies.

Original languageEnglish
Title of host publicationCHI 2026 - Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
EditorsNuria Oliver, David A. Shamma, Heloisa Candello, Pablo Cesar, Pedro Lopes, Alessandro Bozzon, Thomas Kosch, Vera Liao, Xiaojuan Ma, Valentino Artizzu, Fiona Draxler, Gustavo Lopez, Anke V. Reinschluessel, Xin Tong, Phoebe O. Toups Dugas
PublisherAssociation for Computing Machinery
ISBN (Electronic)9798400722783
DOIs
Publication statusPublished - 13 Apr 2026
Externally publishedYes
Event2026 CHI Conference on Human Factors in Computing Systems, CHI 2026 - Barcelona, Spain
Duration: 13 Apr 202617 Apr 2026

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2026 CHI Conference on Human Factors in Computing Systems, CHI 2026
Country/TerritorySpain
CityBarcelona
Period13/04/2617/04/26

Keywords

  • Concurrent Collection
  • Immersive Virtual Environment
  • User Experience

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