Applying fuzzy comprehensive evaluation method to evaluate quality in crisis and emergency management

With the development of modern society and the large usage of modern science and technology, the probability of a break out of crisis and emergency will be the highest in the history of mankind and the result will cause great suffering. Natural and political disaster can strike nearly anywhere. Therefore, people in the world now pay more attention to the effective management in crisis and emergency than ever before. This article attempts to improve the efficiency and effectiveness of crisis and emergency management from the point of view of quality using the fuzzy comprehensive evaluation method. The contents of this article consist of six parts: Introduction, literature review, the system of factors which might affect the quality in crisis and emergency management, modeling of evaluating quality in crisis and emergency management, a numerical example, and finally, discussions and suggestions.