A Knowledge and Employee Evaluation Method for Knowledge Management System

Shikai Jing*, Xiangqian Li, Haicheng Yang, Jingtao Zhou

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Aiming at the problem of the low utilization rate of knowledge, low rate of staff dependence on knowledge management system, and the problem of lack of effective evaluation system and method, a comprehensive evaluation method of enterprise knowledge and employees was proposed. The knowledge evaluation system of multilevel and index was established based on the characteristics of knowledge resources and employee behaviors in knowledge management system. And then a knowledge evaluation model was constructed. The knowledge utility was used to represent the total index of knowledge. The method divided knowledge utility into knowledge quality and knowledge influence. The individual total score was divided into participation and contribution used to represent the total index of staff. According to this model, evaluation algorithm of each index was put forward. Finally, an example test was used to demonstrate the effectiveness and feasibility of the proposed method.

Original languageEnglish
Title of host publicationKnowledge Engineering and Management - Proceedings of the 8th International Conference on Intelligent Systems and Knowledge Engineering, ISKE 2013
PublisherSpringer Verlag
Pages157-167
Number of pages11
ISBN (Print)9783642549298
DOIs
Publication statusPublished - 2014

Publication series

NameAdvances in Intelligent Systems and Computing
Volume278
ISSN (Print)2194-5357

Keywords

  • Knowledge management, knowledge evaluation, evaluation model evaluative index

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