Personal profile
Personal profile
Lin Jia*, Ying Zhang, Chen Lin. (2023). Social interaction and the successful exit of cultural and creative crowdfunding projects: evidence from the Modian platform. Information Technology & People, https://doi.org/10.1108/ITP-08-2022-0616. (SSCI, ABS3, IF3.879, FMS-B, ABS3)
Manyang Zhang, Han Yang, Zhijun Yan, Lin Jia*. (2023). Value creation for online collaboration between doctors and medical institutions: empirical evidence from online health communities. Internet Research, https://doi.org/10.1108/INTR-09-2022-0723. (SSCI/SCI, IF6.353, FMS-B, ABS3)
Lin Jia, Xiuwei Song, Dianne Hall. (2022). Influence of Habits on Mobile Payment Acceptance: An Ecosystem Perspective, Information Systems Frontiers, 24, 247–266. (SCI, IF6.191, FMS-B, ABS3)
Lin Jia, Chen Lin, Yiran Qin, Xiaowen Pan and Zhongyun Zhou. (2022). Impact of monetary and non-monetary social functions on users' knowledge-sharing intentions in online social Q&A communities"", Internet Research, published online. (SSCI/SCI, IF6.353, FMS-B, ABS3)
Jiahe Song, Kang-Bok Lee, Zhongyun Zhou, Lin Jia*, Casey Cegielski, Soo Il Shin. (2021). Enhancing supply chain sensing capability through social media: an environmental scanning perspective. Information Technology & People. (SSCI, ABS3, IF3.879, FMS-B, ABS3)
Han Yang, ZhijunYan, Lin Jia*, Huigang Liang. (2021). The impact of team diversity on physician teams’ performance in online health communities. Information Processing & Management, 58(1):102421. (SCI, SSCI, IF6.222, FMS-B,ABS2)
Shan Lu, Lin Yang, Wenqi Liu, Lin Jia*. 2020. User preference for electronic commerce overpackaging solutions: Implications for cleaner production. Journal of Cleaner Production, (SCI,IF9.297, FMS-C,ABS2)
Lin Jia, Lijuan Huang, Zhijun Yan, Dianne Hall, Jiahe Song, David Paradice. (2019). The importance of policy to effective IM use and improved performance. Information Technology & People, 33(1): 180-197. (SSCI, ABS3, IF3.879, FMS-B, ABS3)
Lin Jia, Geng Xue, Yuwei Fu, Xu, L. (2018). Factors Affecting Consumers’ Acceptance of E-commerce Consumer Credit Service. International Journal of Information Management, 40, 103-110. (SSCI, IF14.098, FMS-B, ABS2)
Lin Jia, Hall Dianne, Zhijun Yan, Junjiang Liu, Terry Byrd. (2018). The Impact of Relationship between IT Staff and Users on Employee Outcomes of IT Users. Information Technology & People, 31(5), 986-1007. (SSCI, ABS3, IF3.879, FMS-B, ABS3)
Shiwei Sun, Casey Cegielski, Lin Jia, Diannel Hall. (2018). Understanding the Factors Affecting the Organizational Adoption of Big Data. Journal of Computer Information Systems, 58(3), 193-203. (SCI, IF3.4, FMS-C, ABS2)
Lin Jia, Casey Cegielski, and Qinsheng Zhang. (2014). The Effect of Trust on Customers' Online Repurchase Intention in Consumer-to-Consumer Electronic Commerce. Journal of Organizational and End User Computing. 26(3), 65-86. (SCI, SSCI, IF 4.349, FMS-C, ABS1)
Manyang Zhang, Han Yang, Zhijun Yan, Lin Jia*. (2023). Value creation for online collaboration between doctors and medical institutions: empirical evidence from online health communities. Internet Research, https://doi.org/10.1108/INTR-09-2022-0723. (SSCI/SCI, IF6.353, FMS-B, ABS3)
Lin Jia, Xiuwei Song, Dianne Hall. (2022). Influence of Habits on Mobile Payment Acceptance: An Ecosystem Perspective, Information Systems Frontiers, 24, 247–266. (SCI, IF6.191, FMS-B, ABS3)
Lin Jia, Chen Lin, Yiran Qin, Xiaowen Pan and Zhongyun Zhou. (2022). Impact of monetary and non-monetary social functions on users' knowledge-sharing intentions in online social Q&A communities"", Internet Research, published online. (SSCI/SCI, IF6.353, FMS-B, ABS3)
Jiahe Song, Kang-Bok Lee, Zhongyun Zhou, Lin Jia*, Casey Cegielski, Soo Il Shin. (2021). Enhancing supply chain sensing capability through social media: an environmental scanning perspective. Information Technology & People. (SSCI, ABS3, IF3.879, FMS-B, ABS3)
Han Yang, ZhijunYan, Lin Jia*, Huigang Liang. (2021). The impact of team diversity on physician teams’ performance in online health communities. Information Processing & Management, 58(1):102421. (SCI, SSCI, IF6.222, FMS-B,ABS2)
Shan Lu, Lin Yang, Wenqi Liu, Lin Jia*. 2020. User preference for electronic commerce overpackaging solutions: Implications for cleaner production. Journal of Cleaner Production, (SCI,IF9.297, FMS-C,ABS2)
Lin Jia, Lijuan Huang, Zhijun Yan, Dianne Hall, Jiahe Song, David Paradice. (2019). The importance of policy to effective IM use and improved performance. Information Technology & People, 33(1): 180-197. (SSCI, ABS3, IF3.879, FMS-B, ABS3)
Lin Jia, Geng Xue, Yuwei Fu, Xu, L. (2018). Factors Affecting Consumers’ Acceptance of E-commerce Consumer Credit Service. International Journal of Information Management, 40, 103-110. (SSCI, IF14.098, FMS-B, ABS2)
Lin Jia, Hall Dianne, Zhijun Yan, Junjiang Liu, Terry Byrd. (2018). The Impact of Relationship between IT Staff and Users on Employee Outcomes of IT Users. Information Technology & People, 31(5), 986-1007. (SSCI, ABS3, IF3.879, FMS-B, ABS3)
Shiwei Sun, Casey Cegielski, Lin Jia, Diannel Hall. (2018). Understanding the Factors Affecting the Organizational Adoption of Big Data. Journal of Computer Information Systems, 58(3), 193-203. (SCI, IF3.4, FMS-C, ABS2)
Lin Jia, Casey Cegielski, and Qinsheng Zhang. (2014). The Effect of Trust on Customers' Online Repurchase Intention in Consumer-to-Consumer Electronic Commerce. Journal of Organizational and End User Computing. 26(3), 65-86. (SCI, SSCI, IF 4.349, FMS-C, ABS1)
Education
2010-2014 PhD, Harbert School of Business, Auburn University, USA (State-sponsored)
2007-2010 Master of Management, Ocean University of China
2003-2007 Bachelor of Management, Ocean University of China
Research Achievement
32ndWorkshop on Information Technology and Systems (WITS2022) Excellent Paper Nomination Award
Excellent Paper Award of the Annual Conference of China Information Economics Society (2022)
Excellent Paper Award of Information Systems Association China Branch (2019)
First Prize of Beijing University Young Teachers Social Research Excellent Project "Research on Influencing Factors of Civilized Car Behavior Tendency of Shared Bicycle Users in Beijing" 2018
Beijing Institute of Technology 2020 excellent postgraduate teaching material "Management Information System in the Information Age"
Emerald Press IT&P Journal Outstanding Reviewer 2020
Beijing Institute of Technology 2020 Outstanding Pilot
Excellent Instructor of E-commerce Triple Creation Competition in Beijing 2023
32ndWorkshop on Information Technology and Systems (WITS2022) Excellent Paper Nomination Award
Excellent Paper Award of the Annual Conference of China Information Economics Society (2022)
Excellent Paper Award of Information Systems Association China Branch (2019)
First Prize of Beijing University Young Teachers Social Research Excellent Project "Research on Influencing Factors of Civilized Car Behavior Tendency of Shared Bicycle Users in Beijing" 2018
Beijing Institute of Technology 2020 excellent postgraduate teaching material "Management Information System in the Information Age"
Emerald Press IT&P Journal Outstanding Reviewer 2020
Beijing Institute of Technology 2020 Outstanding Pilot
Excellent Instructor of E-commerce Triple Creation Competition in Beijing 2023
[1] National Natural Science Foundation Project, Digital Platform User Generated Content management response Mechanism and Response Content generation method Research 2022-2025
[2] Young Science Foundation of National Natural Science Foundation of China and Enterprise Data-driven Decision-making Ability Construction and its impact on Performance 2017-2019
[3] A space Research Institute, horizontal project, Research on the Digital construction management model of research institutes based on NQMS 2022
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Blending minds and machines in service operations: enhancing managerial responses to online reviews through human-generative AI collaboration
Jia, L., Liu, X., Chen, T. D., Wang, Y., Takahashi, K. & Wang, Y., 2026, (Accepted/In press) In: Information Technology and People. p. 1-26 26 p.Research output: Contribution to journal › Article › peer-review
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The impact of privacy enhancing technologies in online mental health platforms on users’ disclosure intention
Hu, X., Jia, L., Zhu, Y., Chang, Y., Takahashi, K. & Zhu, Y., 2026, (Accepted/In press) In: Industrial Management and Data Systems. p. 1-39 39 p.Research output: Contribution to journal › Article › peer-review
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The spillover effect of participating in crowdsourcing contests: Empirical evidence from online health communities
Yan, Z., Zhang, M., Yang, H., Jia, L. & Hsu, C., Jan 2026, In: Information and Management. 63, 1, 104264.Research output: Contribution to journal › Article › peer-review
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Customer Satisfaction as a Moderator: Unpacking the Effects of Managerial Response on Future Review Engagement
Hu, Y., Jia, L., Zhou, T. & Tan, Y., 2025, Proceedings of the 58th Hawaii International Conference on System Sciences, HICSS 2025. Bui, T. X. (ed.). IEEE Computer Society, p. 4375-4384 10 p. (Proceedings of the Annual Hawaii International Conference on System Sciences).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
Open Access1 Link opens in a new tab Citation (Scopus) -
From detection to resolution: using machine learning to identify food safety risks and solutions in online consumer reviews
Jia, L., Gupta, S., Yan, C., Wang, Y. & Shen, A., 2025, (Accepted/In press) In: European Journal of Marketing. p. 1-24 24 p.Research output: Contribution to journal › Article › peer-review